Help & FAQs

Placing an order with Trade Supplies UK is quick and easy. Browse our wide selection of products, choose the items you need, and add them to your basket. When you're ready, head to the checkout to review your order, enter your delivery information, and select a payment method. Our streamlined checkout ensures a smooth and hassle-free experience from start to finish.

For your convenience, Trade Supplies UK accepts a wide range of payment methods, including PayPal, all major credit and debit cards, American Express, and BACS transfers. Every transaction is processed through our secure payment gateway, ensuring your details remain safe and confidential.

Yes, once your order has been dispatched, you’ll receive a tracking number via email. You can use this number on our website to monitor the status of your delivery, keeping you informed every step of the way.

We currently deliver throughout the UK, including Northern Ireland, as well as to Ireland and France. If you’d like to arrange shipping to another destination, please get in touch with our team — we’re happy to help with international enquiries.

We offer Delivery within 24-48 hours

We accept returns within 30 days of purchase, provided the items are unused and in their original packaging. To start a return, simply contact our customer service team with your order details, and they’ll guide you through the process.

Your satisfaction is our priority, and we’re committed to delivering high-quality products every time. If your order arrives damaged or faulty, we’ll replace it at no extra cost. Please contact us as soon as you notice any issues so we can resolve them promptly.

Yes, for orders exceeding 100 units, we offer custom colour mixing according to RAL and BS colour standards. This service allows you to tailor the product to your specific requirements, ensuring a perfect match for your project.

We value our bulk order customers and offer competitive pricing. If you're planning a large-scale purchase, please contact our sales team to discuss potential discounts and tailor a package that suits your needs.